Returns

At Alli.C, we genuinely care about your experience with our products. We understand that sometimes things don’t go as planned, and that’s perfectly okay! Our goal is to ensure that you are completely satisfied with your purchase. If for any reason you find yourself dissatisfied, we’re here to help you navigate the return or exchange process smoothly.

If you need to return or exchange an item, please reach out to us at info@loveallic.com. We will provide you with a free return shipping label and clear instructions to make the process as easy as possible for you.

We accept returns or exchanges within 14 days from the date your order was delivered. This timeframe allows you to thoroughly check your purchase and decide if it meets your expectations. We want you to love what you ordered, but if it’s not quite right, we’re here to support you.

To ensure a smooth return or exchange, please keep in mind that items must be unworn, unwashed, and unaltered. It’s important that the original tags and packaging are still intact. This helps us maintain the quality of our products.

We want to be transparent with you: Alli.C reserves the right to refuse returns or exchanges for any merchandise that does not meet these requirements. We take this step to ensure fairness and maintain the integrity of our offerings.

A refund excluding original shipping fee will be issued to the credit or debit card used for the original purchase. If you received your item as a gift and need to return it, don’t worry! We’ll provide you with a merchandise credit or an exchange, so you can find something you truly love.

Thank you for choosing Alli.C. We appreciate your understanding and cooperation with our return and exchange policy. Our team is here to assist you every step of the way, ensuring that your experience with us is as pleasant as possible.

If your Alli.C item was purchased from one of our authorized boutique distributors, please contact them directly for return or exchange. 

Defective Merchandise

If you find yourself in the unfortunate situation of receiving defective merchandise, please know that we sincerely apologize for any inconvenience this may have caused. Your satisfaction is important to us, and we take these matters seriously.

To make things right, we will promptly email you a shipping label. This label will allow you to return the defective item to us at no additional cost to you. Once we receive the returned merchandise, we will either replace the item or issue a refund, including any shipping fees you may have incurred. We want to ensure that you feel supported and valued throughout this process.

We appreciate your understanding and patience as we work to resolve any issues with defective merchandise. Our goal is to provide you with the best possible experience, and we’re committed to making things right for you. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to help!